PatientPack: New features released for 2021

We're excited to announce the addition of new features to our PatientPack app which make it the most comprehensive and cost-effective set of digital services currently available to GP practices, Federations, Primary Care Networks and Integrated Care Systems from a single provider. Scroll down to see the full feature list for 2021. The app acts as a…

Supporting primary care in the fight against COVID-19

It has been an incredibly challenging year for general practice.   Martin Marshall, chairman of the Royal College of General Practitioners was quoted as saying that it took “two and bit weeks to achieve more than we have achieved in 20 years” in adopting new technology.   Our existing PatientPack technology was already well placed to help practices immediately faced with the need to switch suddenly from face…

Substrakt Health renews contract with Sandwell and West Birmingham CCG to provide app to over 450,000 patients

NHS Sandwell and West Birmingham CCG has renewed a contract to provide patients of GP practices in their area with access to our Symptom Checker and online appointment booking app. The Symptom Checker uses a unique clinical algorithm to accurately identify a patient’s symptoms, then guides the patient to the most appropriate next step. If…

A GP Practice Story: Why did Broom Lane Medical Centre choose to recommend The Rotherham Health app to their patients?

We hear from Broom Lane Medical Centre about their experiences with using the Rotherham Health app. Our patients constantly report that they find it difficult to telephone for appointments at the surgery. From 8.30 am our telephone lines are fully manned but are constantly engaged due to the sheer number of patients calling for appointments.…