For Commissioners

PatientPack enables more efficient use of existing resources at a practice, federation or whole population level by moving traditionally manual tasks such as appointment booking and medication ordering, online. Integrated two-way messaging reduces the costs of large scale SMS campaigns and personalised self-help information enables patients to proactively manage their own health better, with the aim of reducing demand on the health service in the long term.

For GP practices and clinicians

The app enables patients to book appointments with the most appropriate health care professional for their needs, while video technology enables easy access to online consultations with patients. Integrated medication ordering includes the option for centralised service delivery to ensure savings through reduced administration as well as medicine optimisation. Two-way messaging and online health assessments allow clinicians to easily and simply communicate and monitor patients without the need for physical appointments.

For patients

PatientPack makes accessing healthcare easy. The app provides patients with access to online appointment booking across primary and community health services, prescription ordering, access to their health record and test results, plus the ability to send through administration requests to their practice at their convenience. PatientPack also provides a stream of self-help information that is tailored to specific conditions and medications noted on the patient record, helping them to manage their own health better.