Terms and Conditions for use of this site
This Statement applies to Customer Information only.
Any references to ‘we’, ‘us’ or ‘our’ in this Statement refer to Substrakt Health and its subsidiaries.
Any references to ‘you’ or ‘your’ refers to the individuals for which Substrakt Health processes Personal Data.
What data do we collect?
On our Substrakt Health website, we collect the following data:
- Personal identification information (Name, email address, phone number, etc)
- IP geolocation
- Browser/system information
- First-party cookies
How do we collect your data?
You directly provide Substrakt Health with most of the data we collect. We collect data and process data when you:
- Email us via the ‘Get in touch’ button
- Use or view our website via your browser’s cookies.
- Sign up for our user testing group
Substrakt Health may also receive your data indirectly from the following sources:
- Recruitment websites
- 3rd party recruiters
- Websites you might have previously disclosed your data on
How will we use your data?
Substrakt Health collects your data so that we can:
- Improve presentation and navigation on our website
- Look at the ways that users access and use our website
- Remarketing of visitors
- Contact you when you apply for a job vacancy
Substrakt Health will never share your data with partner companies.
How do we store your data?
We securely store your data on our SharePoint and operations management systems.
Substrakt Health will keep your personal information for 24 months. Once this time period has expired, we will delete your data by removing references such as CVs, email enquiries made to firstname.lastname@example.org, among other notes.
What are your data protection rights?
Substrakt Health would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request from Substrakt Health copies of your personal data.
The right to rectification – You have the right to request that Substrakt Health correct any information you believe is inaccurate. You also have the right to request Substrakt Health to complete information you believe is incomplete.
The right to erasure – You have the right to request that Substrakt Health erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Substrakt Health restrict the processing of your personal data, under certain conditions.
The right to object processing – You have the right to object to Substrakt Health’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Substrakt Health transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us as follows:
Call: 0121 728 2300
2A Victoria Works
Cookies, Analytics and Traffic Data
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.
For further information, visit www.allaboutcookies.org
- Understanding how you use our website by collecting and reporting information anonymously.
- Help make our website usable by enabling basic functions like page navigation and access to secure areas of the website.
What types of cookies do we use?
|Analytics||substrakthealth.com Website||SubstraktHealth use Google Analytics, which sets a first-party cookie in order to anonymously identify when users return to specific websites.Google uses the information sent with this cookie to store a history of website pages visited in a user’s session. This data will not be used to associate any part of your identity, anonymous or not, with any other data held by Google.Further information about how to opt-out of this cookie can be found at https://www.google.com/intl/en/policies/privacy/partners/|
More information on our cookies and their expiry date can be found here:
How to manage your cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us
Call: 0121 728 2300
2A Victoria Works
Substrakt Health Limited is a company founded and registered in the UK (company registration number 09745077), whose registered office is at 2a Victoria Works, Vittoria St, Birmingham, B1 3HB
How to contact the appropriate authorities
Should you wish to report a complaint or if you feel that Substrakt Health has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office here https://ico.org.uk/
Last modified: March 2020