The challenge In May 2020, NHS England announced an expanded seasonal flu programme as a measure to ensure the protection of vulnerable people and support the resilience of the health and care system during the COVID-19 outbreak. In previous years, Woking-based Heathcot Medical Practice would have run Saturday morning flu clinics and operated extended hours…
SDSmyhealthcare is one of the largest GP Federations in England and has been recognised for its development and delivery of new, integrated care models to create more efficient use of resource, improve clinical outcomes and enhanced patient and staff experience. As with many Primary Care organisations, SDSmyhealthcare faced increasing demand on its services across its…
We hear from Broom Lane Medical Centre about their experiences with using the Rotherham Health app. Our patients constantly report that they find it difficult to telephone for appointments at the surgery. From 8.30 am our telephone lines are fully manned but are constantly engaged due to the sheer number of patients calling for appointments.…
Case Study: NHS Rotherham CCG - How digital has enabled patients to get access to the right support at the right time
We hear directly from Emily Croker, a patient using the Rotherham Health app who talks about her experiences using the app to help her manage her ongoing health with annual reviews, regular medications and blood tests.
