Our Approach
Created by and for the NHS
We use the digital NHS ‘front door’ through the NHS App or local NHS branding to provide access to relevant advice, support and healthcare professionals – including through telephone and video consultations.
We enable people to use technology to access and interact with health and care services seamlessly.
Service Transformation
Our online consultation platform is designed to best support new, more efficient and effective digitally enabled health services. We have a proven track record of supporting new service models delivering substantial service and cost enhancements in collaboration with NHS organisations. Benefits include reduced GP workload, more efficient extended GP access for patients and medicine optimisation. Please get in touch to learn more about how we have successfully supported service transformation
“Substrakt Health delivered technology that truly changes the way we operate our healthcare services. Incumbent healthcare IT companies failed to do this in the last 15 years”
Naresh Chauhan-Medical Director, South Doc Services – MyHealthcare
Interoperability and Integration
Our open platform supports high levels of interoperability and integration into all NHS systems to ensure individual patient information updated into core primary care systems and patients can easily access their own records
Localisation
We work closely with all GP practices to ensure that patients can be signposted to the right clinician and services that best support their needs
Mobilisation
We are committed to ensuring successful implementation of our digital platform and bring the necessary expertise, processes and materials to effectively mobilise.
We adopt appropriate project management and processes to:
- engage and align all key stakeholders
- customise and localise the Patient Pack platform and resources
- implement and train key users
- raise awareness and support patient activation/usage
Reporting and Analytics
We provide comprehensive adoption and usage data to aid with service analysis and benefits realisation tracing